FAQ

I need to send my Magnum Inverter in for service. What must I do?

If you need to send your Magnum Inverter in to be repaired, please start by filling out the RMA form below or call us at 574-773-0546. Our technicians will be happy to help you with all of your needs.

What is the warranty on my Magnum Inverter?

Magnum Energy announces a five-year system warranty for our inverters and accessories when purchased with either a MMP or MP panel system (effective 1/1/2012).

The limited warranty for a complete Magnum Energy System is now five years – beginning from the product’s original date of purchase – if it was ordered with and installed on one of Magnum’s MMP or MP panel systems. The five-year system warranty covers panels, inverters, remotes, and accessories with a proof-of-purchase showing that the Magnum products and the MMP or MP panel system were purchased at the same time.

Note: All other warranty terms and conditions noted in the limited warranty still apply.

What is a Solar Panel Grid-Tie Systems?

Grid-tie system is any type of renewable energy system that is connected, “tied”, to the utility grid.   When you produce more energy that you are consuming, the meter will spin backwards and the extra energy will be sent to your utility company.  Depending on the utility company and what programs are available,  the extra energy will either be used as a credit or in some instances, the utility company will pay you for the excess energy.

To check what programs and incentives are available please check with your local utility company or The Database of State Incentives for Renewable Energy at: http://www.dsireusa.org/

What is a Solar Panel Off-Grid System?

Off-Grid systems and battery back-up systems are not tied to the electrical grid system.

Both are great for remote locations and back-up systems.  They do require more maintenance due to the batteries.  Pictured to the right is a battery back up system we installed in Plymouth, Indiana this past year.  Most of their system is tied into the grid, but the bottom 6 panels feed into the batteries and are used in case the power goes out to keep their critical loads up and running.

What are the differences between roof and ground mounts?

When deciding on where to put your solar system, there are a few things to consider.  First, look at your roof; is it facing south or southwest?  If not, then a ground mount will work best.  Do you have several trees that shade your house?  Unless you are willing to cut them down, once again, a ground mount system will work best.  Roof mount systems allow you to utilize your unused roof space.  Additionally, they tend to be less expensive to install versus a ground mount, which requires trenching and more equipment to be used.

Adjustable racking systems are available if you want the option to tilt the panels at certain angles throughout the year to capture the optimal amount of sunlight.  For most residential homes, ground mounted systems are the easiest way to achieve that.  Ground mounts allow more circulation around the panels, which help them perform when it is cooler outside.  If the rain does not clean the panels off, ground mounts are easier to clean (this rarely will happen).  Lastly, if you do not like the look of panels are your home; a ground mount can be “hidden” a little better.

Even though there is a difference between roof and ground mounts, they produce almost the equal amount of energy.  It just depends on the layout of your house and yard.  Here at Solar Energy Systems, we take the time to sit down with you, hear what your expectations are, and design a system that will work best for you.